How Airbnb Turned Itself Into A Data-Driven Company Through Business Intelligence

Sven Balnojan
8 min readJan 9, 2024
BI & Analytics as the well of ascension. Image by the author.

Florence Nightingale made the history books of diagrams in 1858 with a publication related to epidemic deaths in the Crimean War. The key idea? Nightingale used a new form of visualization, now named after her, to provide a simple explanation for the causes of deaths and simple policies to prevent them. She succeeded in convincing policymakers and thus saved thousands of lives.

Image from the original publication.

Netflix, Spotify, Airbnb, CapitalOne, and Google are all data businesses. They bring value to their customers with the help of data, lots of value, and lots of data.

While I still believe there is only one good choice to start your journey to becoming a data business, that’s by building smart products; many companies want to start in a different place: by improving decision-making.

Just like Nightingale, they want to turn raw data into meaningful actions with a measurable impact.

Why would you care about boring stuff like decision-making & business intelligence?

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Sven Balnojan
Sven Balnojan

Written by Sven Balnojan

Head of Marketing @ Arch | Data PM | “Data Mesh in Action” | Join my free data newsletters at http://thdpth.com/ and https://svenbalnojan.gumroad.com/l/oivjd

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